Complaints & Disputes
Trans-West Insurance Brokers Pty Ltd is an AFS Licensee
(License No: 230126).
Our Financial Services guide is available on our Forms tab. Trans-West Insurance Brokers Pty Ltd management and staff have a commitment to efficient and fair resolution of complaints. Please contact us if you have any complaints about our services.
General Manager
Complaints Officer
Trans-West Insurance Brokers Pty Ltd
79 Bathurst Street LIVERPOOL NSW 2170
Ph: 02 9601 7166 | Fax: 02 9821 2010
Email: reception@transwest.com.au
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA.
AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call) [1]
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001
Our Location
Located in New South Wales Trans-West Insurance Brokers Pty Ltd 79 Bathurst Street Liverpool NSW 2170 Australia Ph (61) 2 9601 7166 Fax (61) 2 9821 2010 reception@transwest.com.au www.transwest.com.au
Compliance Documentation Download Compliance Document
Website Conditions of Use Download Conditions of Use