Client Testimonials

Our Clients range from small retailers through to professional firms,
builders and major industrial companies.  Trans-West is committed to acting
on clients behalf and does not necessarily represent or support the insurers viewpoint.

Fencing Manufacturer

I have been a client of Trans-West since 1995 when Sam Sofi and his team were highly recommended to me by a valued business associate.   My business at that time was small but I still wanted the security of dealing with a reputable company with “one-on-one” customer service.  I definitely felt like a valued client.  When I transitioned to a medium sized company in 1999 Trans-West were more than capable of handling our insurance needs.  With a portfolio that includes HBCF, Public Liability, Workers Comp, Vehicle Insurance, Industrial Special Risk, Management Liability they’ve got us covered.  I would not hesitate to recommend Trans-West Insurance and their team of wonderful, professional people.  It is always a pleasure doing business with Trans-West.

Building and Joinery Company Director

We have been a client Trans-West since February 2014. We utilise their services for workers compensation and now general insurance. During that time we have found  their service to be of an extremely high standard and have been extremely happy with the communication and professionalism of Trans-West.

Remedial Building Specialist

We have been a client of Trans-West since September 2004. Trans-West assisted us with all our insurance from the day of establishing our business till today and constantly manage to meet our needs as our business grows. Trans-West provide a prompt, personalised and efficient service and always go the extra mile to ensure all our insurance needs are covered, inclusive of HBCF, Public Liability, Workers Comp, vehicle insurance etc. I am extremely happy and comfortable to know that Trans-West are always there ready to help with the latest advice. The staff are always friendly and approachable. Upon request we always receive all prompt answers. We are more than happy to recommend trans-West Insurance Brokers to any business in need of professional services.

AV Equipment Manufacturer and Supplier

My group of companies has been a client of Trans West for over 20 years. For many years they offered cost effective insurance cover and peace of mind. They have become our only supplier for all matters relating to insurance and we consider them to be an integral part of our business. We  had a substantial fire which stopped our production a couple of years ago and the service offer by Trans west during this time was excellent, they went above and beyond my expectations. I have recommended them to business associates in the past and will continue to do this.

Retail Garden Centres

Our company has used the services of Transwest Insurance Brokers since 2000.
During this time Transwest have achieved some excellent results with claims/policy management, that no other broker has given us. Their management has resulted in saving our company a lot of money over the years.
Transwest excels in customer service; in particular our account manager has gone above and beyond to assist us in all matters in an efficient and friendly manner.
We would recommend their services.

Residential Home Building Company

I started my construction business in 2008, having no business plan or structure to speak of. I knew I wanted to do quality projects, be they decks, pergolas or new homes. Unfortunately I lacked the expertise or knowledge to know where to start when it came to Home Warranty Insurance.
That said, I was fortunate enough to stumble across Transwest in my search for Brokers. Since 2008 Sam, Pieter, Andrew and the Team have been an essential component in our sustained growth. We have gone from a ‘deck builder’ to a ‘Major Builder’ in the state in the short time we have been in operation. At each stage their team was proactively involved, from assisting us with Business plans and SiCorp submissions, to explaining to our accountants how to structure and present information.
At each stage (and without reservation), they fought for the best outcome for us, often in exceptionally difficult situations. They did not shy away from confrontation with the underwriters or SiCorp, always endeavouring to achieve the best result for us. In my short time in this industry I have seen many builders fail simply by not having the best team on the their side. For that reason I am unreserved in my recommendation of Transwest. I have no doubt we would not be where we are without them.

Consultant, Mining Industry

I send my profound gratitude to Trans west team from whom I have learnt so much about insurances and business risk management. Harry and Jenny especially were really hands on and so were new folks on team in all matters relating to our insurances.